At Elko County Ambulance Service we know how frustrating it can be to manage your healthcare claims, It can be a complex and time consuming process.
Elko County Ambulance Service is dedicated to providing exceptional service to our customers. We believe it is very important to extend the skill and passion that was received from your field personnel on through to the Billing Process.
The Sections below provide you quick access to detailed answers and explanations to common billing questions.
After your Service has been provided by our Field Personnel Elko County Ambulance uses the information from your Patient Care Report
Elko County Ambulance Service is dedicated to providing exceptional service to our customers.
Once your Patient Care Report has been submitted to our Billing Office we complete an internal review to ensure proper documentation needs have been met and we make a request to the Receiving Facility for Insurance Information. Once that process has been completed the Patient Care Report and associated documentation is automatically sent to our billing contractor for coding and billing.
If we are unable to get insurance information from the receiving facility our billing contractor will do payer research with various insurance companies to attempt to find your insurance information.
At any time during this process you may receive a request for documentation, these requests can vary, however are most commonly requests for signatures or insurance information.
Once all of the proper documentation needs have been met your insurance will be billed and any portion remaining will be billed to the patient unless they have secondary insurance.
There are several options available to settle your account. Accepted Payment Methods are listed Below. Please contact your Elko County Ambulance Account Representative below to discuss payment arrangements if needed.
Although Elko County Ambulance does Payer Research for Insurance Information if you have received a bill and your insurance has not been billed please provide us with your Insurance Information as soon as possible so we can bill the proper Insurance Agency.
At this time Elko County Ambulance does not have the capability to accept payments online.
Accepted Payment Methods:
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